Call us at (916) 222-6116 for more information.
Privacy Policy
House of Transitional Opportunity Outreach Program, Inc.
Transitional Housing Services
1. Introduction
At House of Transitional Opportunity Outreach Program, Inc. (HTOOP), we are committed to protecting the privacy and personal information of all individuals who participate in our Transitional Housing Program. This Privacy Policy explains how we collect, use, protect, and disclose information you provide to us.
By participating in our services, you acknowledge and agree to the terms outlined in this policy.
2. Information We Collect
We may collect the following types of personal information:
Identification Information: Name, date of birth, social security number, contact information
Demographic Data: Gender, race/ethnicity (if required by funding sources)
Emergency Contact Information
Health Information: Relevant to your care, support needs, or safety
Legal or Criminal History: If applicable and necessary for service eligibility
Service History: Information on past housing, employment, and social services
All information collected is used solely for providing appropriate support and ensuring resident safety.
3. How We Use Your Information
Your information may be used for the following purposes:
To assess eligibility for housing services
To develop and maintain your individual service plan
To provide referrals and coordinate services (e.g., counseling, employment, healthcare)
To communicate with you or your designated contacts
To comply with legal, contractual, or funding requirements
To evaluate and improve program outcomes
4. Confidentiality and Information Sharing
Your personal information is treated as strictly confidential. We do not sell, rent, or share your information with third parties for commercial purposes.
We may share information only when required or permitted by law, such as: In cases of threat to life, health, or safety, Mandatory reporting of abuse or neglect, Court orders, subpoenas, or legal obligations, With your written consent to share with other service providers or agencies
5. Data Protection and Storage
We take the following measures to protect your data: Secure physical storage of paper files. Password-protected electronic records, Limited access to authorized personnel only. Regular data reviews and audits to ensure compliance. Information is retained only as long as necessary for program operation, reporting, or legal requirements.
6. Your Rights
As a resident, you have the right to: Access your personal records. Request corrections to inaccurate or outdated information. Withdraw consent for sharing information (where legally permissible). File a complaint if you believe your privacy has been violated. Requests can be made in writing to the Program Director or HTOOP Privacy Officer.
7. Policy Updates
We may update this Privacy Policy periodically to reflect changes in law, policy, or organizational needs. Residents will be informed of significant changes, and the most current version will be available upon request or on our website.
8. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact:
House of Transitional Opportunity Outreach Program, Inc.
1731 Howe Ave, Ste #653
916-222-6116
By continuing to use this website, you acknowledge and agree to the terms outlined in our Privacy Policy.
